Seasonal tune-up and full diagnostic on your Carrier, Trane, or Goodman system - readings shown to you before any repair is proposed
Diagnosis first, numbers second - you approve the repair price before a single part goes in.
Franchise FAQ
You’ve got questions about opening a Coldharbour Heating & Air location. We’ll answer them straight. No vague promises, no “it depends” runaround. Here’s what we tell every prospective owner who sits down with us, written the same way Victor would say it across a kitchen table.
Common Questions
What experience do I need to open a Coldharbour Heating & Air location?
You do not need to be a licensed HVAC technician to own a Coldharbour location, though many of our owners are. What you need is the ability to run a local business: hire well, manage a schedule, watch the numbers, and treat customers like neighbors. We train you on the operating system, the standards, and the guarantee. Your technicians may need state licensing depending on where you operate, and we help you understand exactly what your state requires before you sign anything.
How much will it cost to open a location?
Total startup investment typically ranges from $150,000 to $350,000, depending on your market, the size of your facility, and whether you’re starting a new operation or converting an existing HVAC business to the Coldharbour name. This range includes equipment, vehicles, initial inventory, training, insurance, and the working capital you need to operate before revenue stabilizes. We’ll give you a written breakdown specific to your territory before you commit a dollar.
Is financing available?
Yes, we have relationships with third-party lenders who understand the HVAC industry and work with our prospective owners on SBA loans, equipment financing, and working capital lines. We do not lend money directly, and we never guarantee a loan approval. What we do is walk you through the financial model, help you prepare the documents lenders want to see, and make sure you understand every number on the application.
Do I get an exclusive territory?
Yes. Every Coldharbour owner receives a defined operating territory in writing before they open. The size of that territory depends on population density, the number of homes in the service area, and the local competitive landscape. We do not overlap territories. The agreement you sign describes exactly where you can market, where you can install, and what happens if you grow past the boundary.
How long does training take?
Initial training runs three to four weeks, split between classroom work, ride-alongs with an experienced Coldharbour owner, and hands-on training at an operating location. You’ll learn the pricing system, how the 365-Day Done Right Promise works in practice, how we dispatch, and how to hire and train technicians who work to the same written standards. Training does not stop at launch. We run ongoing sessions on new equipment, seasonal planning, and common repair patterns that show up in the field.
What ongoing fees or royalties should I expect?
Owners pay a monthly royalty based on a percentage of gross revenue, plus a small contribution to a shared marketing fund. The specific percentages are spelled out in the franchise disclosure document, which you’ll receive early in the process. There are no hidden charges layered on top of that: no surprise technology fees, no mandatory rebranding assessments. If a fee exists, it’s in the written agreement you signed before you opened.
How long does it take to open a location once I sign?
Most owners open their doors three to six months after signing. The timeline depends on real estate, local permitting, vehicle delivery, and how quickly you complete training. Some owners who convert an existing HVAC business have opened in under 90 days. New builds take longer. We’ll give you a realistic schedule the moment you’re approved, and we hold ourselves to it.
What support do franchise owners actually receive after opening?
You get a live person on the phone whenever you call, the same way our customers do. That means dispatch support, help with difficult repair diagnoses, assistance with local marketing, and regular reviews of your numbers. We do not leave you alone after the grand opening. The Kingswell network sets the written standards, and you run the business, but you’re never guessing about what to do next.
Who is the ideal Coldharbour owner?
Someone who hates the way most HVAC companies treat people. The ideal owner has managed people before, understands that a service business is built one job at a time, and believes that putting a price in writing before the work starts is the only honest way to operate. You do not need to be a technician, but you do need to respect the trade and hold your team to the same written standards every Kingswell location works to.
What’s the next step if I’m interested?
Call (817) 402-2972. You’ll reach a live person, not a voicemail tree. We’ll ask a few questions about your background and the market you’re considering, answer your questions plainly, and send you the materials you need to make a real decision. There’s no cost to have the first conversation, and no one will pressure you into a commitment. If it’s a fit, we’ll tell you. If it’s not, we’ll tell you that too.
Still Have Questions?
Call (817) 402-2972 and talk to a real person, or submit the form below and we’ll call you back within one business day. This is the same phone number every prospective owner calls. No runaround, no pressure, just straight answers about whether Coldharbour is a fit for you.
Written by Victor Mancini, Owner at Coldharbour Heating & Air.







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